A free computer inspection at Double Helix Computers means you walk in with your device, one of our technicians looks at it right away, and you get an idea of what it will take to fix it. When your computer isn’t working the way it should, it’s frustrating at best, and at worst you can’t work at all. We want fixing your equipment to be stress-free and easy, which is why we offer free walk-in inspections at the counter.
How a free inspection works
- Walk in. Bring your computer or device to our Dayton shop. No appointment is needed. You can also call or email us first if you have questions.
- A technician looks at it. One of our knowledgeable techs checks your device with you at the counter and asks what’s been happening.
- You get an idea of the fix. We tell you what we think is wrong and what it will take to fix it, so you can decide what to do next.
Sometimes a problem that seems serious at first turns out to have a mundane solution. If we can solve it quickly, we don’t charge.
What devices can we look at?
Bring in laptops and desktops, including Windows PCs and Apple computers. See what we handle in computer repair and Apple Mac repairs. If you aren’t sure whether we work on your device, just ask.
What to bring
A little preparation helps the technician help you faster:
- The device itself, plus its charger if the problem involves power or battery.
- A short description of the problem: when it started, what you were doing and any error messages you remember.
- Your password, if the device needs to be unlocked to see the problem.
- Anything you recently changed, such as a new program, an update or a spill.
Not sure where to start?
Describe what’s happening, and we’ll point you in the right direction. Stop by the counter, contact us with questions, or call. We’re your friendly neighborhood computer store.