If you need computer repair in Dayton, bring your desktop or laptop to our Dayton shop. A technician looks at it with you at the counter, explains what is wrong in plain English, and gives you a clear price before any work begins. You don’t need an appointment, and you won’t have to mail it anywhere.
Laptop and desktop repair for Windows computers
Whether it’s a laptop that stopped charging or a desktop that has gotten painfully slow, we handle both hardware and software faults. Problems are easiest to sort into three groups.
- It won’t work at all. No power, no picture, Windows never finishes loading, or a blue screen on every start-up.
- It works, but badly. Slow, freezing, noisy, hot, shutting down on its own, or covered in pop-ups.
- It was damaged. A drop, a crack, a bent hinge, a failed charging port or a spilled drink.
Choose the problem that sounds like yours below for what to check first and what we do, or just bring the machine in and we’ll sort it out together.
What the free inspection at the counter means
A technician checks your device while you’re there and tells you what they think is going on. Sometimes a scary-looking problem has a simple answer. When something needs deeper testing, we explain the next step first, so nothing happens that you haven’t agreed to. Read more about what a free computer inspection involves.
Why a local repair shop beats the manufacturer’s depot
Dell, HP, Lenovo, Sony, Toshiba, Acer, Asus and other makers will usually ask you to ship your computer to a repair depot. That only works if you can go two to four weeks without it. At Double Helix we can begin working on your computer as soon as you bring it in. There’s no red tape and no tech-speak, just straightforward repair and straightforward costs.
Repair it, upgrade it or replace it
Many times you’ll save money by repairing or upgrading the computer you already own. A sluggish machine may only need more memory or a solid state drive. A PC upgrade or a PC tune-up is often the cheaper route.
When a repair doesn’t make sense, we say so. We also stock new, used and refurbished machines at our computer store.
Worried about your files?
Tell us up front if your files matter more than the computer. If a drive has failed, ask about data recovery before anything else is done to it. We repair Macs as well, and if you’d rather not travel we make on-site service calls around the Miami Valley.
Not sure what’s wrong? Stop by for a free inspection at the counter, or contact us first.
Common problems we fix
PC Won't Start
No power, or Windows never finishes loading? We find the exact cause with a free inspection and give you a clear repair price.
Learn more →Virus Removal
Pop-ups, a slow machine or a PC acting strangely? We remove viruses and malware, protect your files and make sure you're protected going forward.
Learn more →Laptop Screen Repair
Cracked, dim, lined or black laptop screen? We replace screens quickly with an upfront price, and a 90-day warranty on new screens.
Learn more →Slow PC Repair
A PC running at a snail's pace has a cause. We find it, fix it and get your computer running the way it did when you first bought it.
Learn more →PC Shuts Off / Overheats
A PC that turns itself off or runs very hot is overheating. We find the reason, clean or replace what's failing and give you an upfront price first.
Learn more →Blue Screen Repair
A blue screen can mean a serious hardware or software failure. We find the exact cause, starting with a free inspection at the counter.
Learn more →Loud / Noisy PC
Clicking, grinding, humming or rattling? We track down where the noise is coming from and fix it, starting with a free inspection.
Learn more →Hard Drive Repair
A clicking, slow or failing hard drive needs attention right away. We replace the drive, reinstall Windows and work to keep your files safe.
Learn more →Power Jack Repair
Laptop won't charge, or only works when the charger is held just right? We replace the loose or broken power jack so the fix lasts.
Learn more →Laptop Spill Repair
Spilled water, coffee or soda on your laptop? Turn it off now and bring it in. We clean out the liquid and corrosion before it kills the machine.
Learn more →Laptop Keyboard Replacement
Keys that stick, type the wrong letters or stopped working after a spill? We replace Windows laptop keyboards with an upfront price.
Learn more →Physical Damage Repair
Drops happen. We repair cracked cases and screens, broken hinges, bent drives and more, starting with a free inspection and a cost-effective plan.
Learn more →No Email / Internet
Can't browse, send or receive email? We get you connected quickly, and many easy fixes can be handled right at the counter.
Learn more →PC Tune-Up
A slow, noisy or crash-prone Windows PC usually just needs a professional tune-up. We clean it up inside and out so it runs like new again.
Learn more →PC Upgrades
You don't always need a new computer. We recommend the upgrades that give your PC the biggest boost for the money.
Learn more →New PC Setup
Skip the setup headaches. We configure your new Windows PC, move your old files over and show you around, at our shop or at your home or office.
Learn more →Frequently asked questions
Do I need an appointment for computer repair?
No. You can walk in and a technician will look at your computer at the counter. If you'd rather have someone come to you, we also offer on-site service calls.
What does an inspection cost?
The inspection at the counter is free. If deeper testing is needed, we'll tell you what it involves and what it costs before we do anything.
Which brands do you repair?
Our technicians are qualified to work on Windows laptops and desktops from all the major manufacturers, including Dell, HP, Lenovo, Sony, Toshiba, Acer and Asus.
Is it worth repairing an older computer?
Often, yes. A repair or upgrade can cost far less than a new computer. We'll tell you honestly if a fix isn't worth it, and we also sell new, used and refurbished machines.